At www.en.eragdi.com, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with U.S. privacy laws and industry best practices. By using our website, you agree to the terms of this Privacy Policy.

1. Contact Information

For any questions or comments about this Privacy Policy, please contact us at macias@eragdi.com.

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Mailing address
• Billing information (for purchases)
• IP address, cookies, and browsing data collected through our website

If we need to collect sensitive information (e.g., health information, religious beliefs), we will request your explicit consent, as required.

3. Purpose of Data Collection

We use the information we collect for the following purposes:

Primary purposes:

• To provide and deliver products or services.
• To handle billing, payment processing, and account management.
• To respond to inquiries, requests, or complaints.
• To enhance and personalize the user experience on our website.

Secondary purposes:

• To send promotional information or newsletters, if you consent.
• To analyze website usage for service improvements.

If you prefer not to have your information used for secondary purposes, please notify us at any time by emailing macias@eragdi.com.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. Your information may be shared only in the following cases:

• To comply with contractual or legal obligations.
• To service providers acting on our behalf, under strict confidentiality agreements.
• With your consent, if legally required.

5. Your Privacy Rights (for California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to Access: Request information about the personal data we have collected about you.
• Right to Delete: Request the deletion of your personal data, subject to certain exceptions.
• Right to Know: Request details on how we collect, use, and share your personal data.
• Right to Opt-Out: Choose not to have your personal data sold, if applicable.

To exercise these rights, please contact us at macias@eragdi.com with your full name, a clear description of your request, and proof of California residency. We may verify your identity before processing your request.

6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it promptly. If you believe we might have any information from or about a child under 13, please contact us at macias@eragdi.com.

7. Data Security

We are committed to protecting your personal information. We use appropriate security measures, such as encryption and access controls, to prevent unauthorized access, disclosure, alteration, or destruction of your data. These safeguards include industry-standard technical, administrative, and physical protections.

8. Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website performance. Cookies are small files stored on your device that help us recognize your preferences and tailor our content. For more information, please review our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Any updates will be posted on this page, with the updated effective date. We encourage you to review this policy periodically.

10. Consent

By using our website, you consent to the processing of your personal data as described in this Privacy Policy.